Terms of service
📜 Terms of Service
Welcome to Hey Remington!
By accessing or purchasing from our website, you agree to be bound by the following terms and conditions. Please read them carefully before using our store.
1. Overview
Hey Remington is an online store offering made-to-order merchandise including apparel, mugs, and accessories. All products are fulfilled through a third-party partner and production begins after your order is placed.
2. Order Processing & Fulfillment
All items are made to order. Once payment is received:
- Orders are processed within 2–5 business days
- Shipping timelines vary based on destination and carrier delays
Once your order is in production, we are unable to cancel or make changes.
3. Returns & Refunds
We do not accept returns or exchanges unless the item is misprinted, damaged, or incorrect. Please refer to our Return and Refund Policy for full details.
To request a refund or replacement for a damaged item, please contact us using the contact information provided in your order confirmation within 7 days of delivery. Be prepared to include your order number and photo evidence of the issue.
4. Product Descriptions & Availability
We do our best to describe items and display product images accurately. However:
- Colors may appear slightly different on screen vs. in person
- Product availability may change without notice
- We reserve the right to modify or discontinue any product at any time
5. Intellectual Property
All content on this site, including product designs, images, logos, and text, is the property of Hey Remington and may not be copied, reproduced, or used without permission.
6. Privacy & Data
By using our site, you agree to the collection and use of your personal information in accordance with our Privacy Policy. We will never sell your data.
7. Pricing & Payments
All prices are listed in USD. We reserve the right to adjust pricing or correct errors at any time. Payments are securely processed via Shopify and third-party gateways such as PayPal.
8. Limitation of Liability
Hey Remington is not liable for:
- Delays due to third-party shipping carriers or natural events
- Lost or stolen packages once marked as delivered
- Misuse of products outside of their intended purpose
9. Contact Us
For order issues or questions, please reach out using the contact information provided in your order confirmation.
Updated: August 8, 2025